# WinX by EHORS

## Navigation/Header

- [WinX by EHORS · Hospitality OS](https://ehors-tech.com/)
- From front desk to park gate — **WinX** unifies PMS, POS, parks, spa, finance, and HR on one cloud-ready platform
- **70  properties** across APAC — [see deployments](https://ehors-tech.com/#customers)
- [Property Types](https://ehors-tech.com/#property-types)

## Key Metrics

- 70  Properties live
- 12 Integrated modules
- 6 Countries · since 2005
- 1,000  Rooms on a single install

## Built for Every Kind of Hospitality Operation

### City Hotels
Full PMS, POS, finance and HR under one login. Mobile-ready front desk.

### Beach & Island Resorts
Multi-outlet POS, spa, activity bookings, boat transfer add-ons, long-stay billing.

### Theme Parks
Ticket sales, kiosk, turnstile access control, eWallet, attraction analytics.

### Water & Aquarium Parks
Combined-property logic: a single guest folio can span hotel   park   F&B   retail.

### Spa & Wellness
Therapist scheduling, package configuration, integrated room charging.

### Multi-Property Groups
One installation, unlimited properties. Consolidated GL, shared staff access, group-level reporting.

### Serviced Residences & Apartments
Long-stay billing, housekeeping cycles, and shared guest profiles with hotel or spa operations on one platform.

### Convention & Banquet Hotels
Venue booking, catering (BDI), room blocks, and event billing tied to PMS and finance — no separate events system.

## The WinX Module Suite

### Touchpoints — every channel your team & guests use
- Front desk PC
- Restaurant tablet
- Self-service kiosk
- Staff mobile
- Guest app
- Turnstile / access

### WinX — one core platform for every module
12 integrated modules · one login
- Booking & PMS
- POS & F&B
- Finance & GL
- Inventory & purchasing
- CRM & loyalty
- Theme park & spa
- PMS
- POS
- Ticketing
- Spa
- Finance
- HR

Real-time sync across outlets — One guest account everywhere

### Infrastructure & compliance — shared foundation
- MySQL database
- MyInvois e-Invoice
- Multi-currency
- SSL security
- Payment gateways

One database · One source of truth

Cloud · On-premise · Multi-property

## Product Patterns — Not Screenshots

### Front office & PMS
Reservations, arrivals, room status — one timeline, one guest folio.

### POS & F&B
Table, retail, or counter — charges post live to the room or walk-in folio.

### Park & guest channels
Kiosk, turnstile, eWallet — plus web booking engines on your brand domain.

[Example guest booking →](https://booking.batubatu.com.my/)

## 12 Integrated Modules

### 01 Front Office & PMS
Reservations, check-in/out, rate management, room assignment, housekeeping status, guest profiles.
✓ Free your front desk from repetitive tasks — focus on guests, not systems

### 02 Multi-Outlet POS
Restaurant, fast food, retail, spa, theme park — all post directly to hotel folio.
✓ Every outlet charge posts to room folio instantly — zero missed revenue

### 03 Theme Park & Attractions
Ticket sales, kiosks, turnstile control, group passes, eWallet top-up & redemption.
✓ Tickets, turnstiles, and e-wallet unified — seamless guest journey through the park

### 04 Spa & Wellness
Appointment booking, therapist scheduling, packages, spa-specific reports.
✓ Bookings, scheduling, and billing in one flow — maximize every treatment slot

### 05 Accounting
Full GL · AP · AR · Fixed Assets · Multi-currency · Budget vs Actual · Automated night audit.
✓ Night audit runs automatically — finance team finishes on time

### 06 Sales, Marketing & CRM
Rate codes, loyalty programme, mail blast, channel management, pickup & forecast reports.
✓ Member data in one place — precision campaigns, not guesswork

### 07 Food & Beverage
Recipe builder, menu engineering, cost variance, auto stock deduction via POS.
✓ Recipe costing in real time — F&B profit is always visible

### 08 Purchasing & Inventory
Requisition → PO → GRN → AP matching. Multi-location stock, supplier history.
✓ Requisition to payment in one flow — no over-stocking, no missing stock

### 09 Housekeeping & Maintenance
Live room status, mobile HK app, defect tracking, work-order management.
✓ Live room status — maintenance handled without delay

### 10 Human Resources
Employee master, biometric attendance, roster, role-based authorisation per property.
✓ Attendance and rostering in one place — labour costs under control

### 11 Mobile Apps
Hotel Staff App · Waiter/POS App · Fast Food App · Guest App — operations without boundaries.
✓ Staff on mobile, guests on mobile — operations without boundaries

### 12 Infrastructure & Integrations
Smart TV · PBX · WiFi · Door locks · Payment gateways · Telegram · Firebase push · MyInvois.
✓ Existing hardware fully compatible — no investment wasted

## Why Operators Choose WinX

### USP 01 Combined reservation sets in one flow
One booking can mix multiple stays — different check-in/check-out dates, packages, rates, venues, and guest allocations — all under a single unified booking context.

### USP 02 Live billing & group GL
Bill one master folio, route and split charges in real time — plus template COA sets and readable hierarchy trees for group consolidation.

### USP 03 Live availability, real-time ops
One live room pool across properties and channels — less allotment drift and reconciliation lag.

### USP 04 Paperless, global web access
Browser-based workflows let front desk, reservations, and management work from anywhere with internet.

### WinX vs. Typical PMS Alternatives

| Capability | WinX | Typical PMS | Add-on required? |
| --- | --- | --- | --- |
| Full PMS (Reservations, Front Office) | ✓ | ✓ | — |
| Multi-outlet POS (all types) | ✓ | ✗ | $ |
| Full Accounting (GL · AP · AR) | ✓ | ✗ | $ |
| HR & Biometric integration | ✓ | ✗ | $ |
| Theme Park & Kiosk management | ✓ | ✗ | $ |
| Spa & Wellness module | ✓ | ✗ | $ |
| Revenue & Rate management | ✓ | Limited | $ |
| CRM & Loyalty programme | ✓ | Limited | $ |
| Mobile Staff & Guest apps | ✓ | Limited | $ |
| Multi-property from day one | ✓ | ✗ | $ |
| e-Invoice (MY MyInvois) compliance | ✓ | ✗ | $ |
| Payment gateway integrations | ✓ | Limited | $ |
| Smart TV / PBX / WiFi integration | ✓ | ✗ | $ |
| Multi-language UI | ✓ | Limited | $ |
| On-Premise or Cloud deployable | ✓ | Varies | $ |

## Investment & Ownership

### Process
1. **Discovery** — Property mix, modules & deployment
2. **Confidential proposal** — CAPEX, OPEX & rollout — your numbers only
3. **Go-live** — Milestone implementation & S&M

### Licensing & support
- Perpetual license — your properties & modules
- S&M — annual or quarterly per agreement
- Implementation — milestone payments

### What shapes your quote
- Properties & legal entities
- Modules & outlets (PMS, POS, park, spa, GL…)
- Cloud, on-premise, or hybrid
- Integrations, migration & rollout

### Indicative TCO

#### CAPEX — less hardware & database licensing
- One stack → fewer app servers than separate PMS, POS, GL, and middleware hosts
- MySQL-based — no Microsoft SQL Server   per-seat client licenses on many legacy stacks
- Cloud or on-premise — right-size one cluster instead of many siloed boxes

#### OPEX — fewer renewals & interfaces
- One perpetual license   one S&M stream — not 4-6 vendor annual contracts
- POS, park, spa & finance on one database — less paid middleware and nightly exports
- One roadmap for modules you already own — less duplicate upgrade projects

#### Operations — labour, paper & night audit
- Automated night audit & journals — less overnight accounting labour
- Live folio   GL — fewer re-key teams between front office, outlets, and finance
- Paperless workflows — screen-based folios and approvals; lower print & storage
- Integrated outlets — less manual coordination across PMS, POS, park & spa

### Key Benefits
- **One platform** — Replace 5-10 siloed systems
- **Reported outcomes** — Customers cite 15-20% net profit improvement
- **Confidential proposal** — Written CAPEX   OPEX   rollout quote after discovery

## Support & Maintenance

### First response within 24 hours, every ticket
All support requests go through our ticketing system. We commit to a first response within 24 hours.

### Your request can become the next standard feature
When you raise a special requirement, we assess how much it helps your operation and whether other hospitality operators would benefit. **If the answer is yes, we add it to the standard product at no extra module charge.**

### Perpetual license does not mean abandoned software
Even with a perpetual license, EHORS continues to:
- Ship system updates and security patches
- Maintain SSL certificates and secure access
- Publish online manuals and operational documentation
- Track and resolve issues through the ticket system

[Get a tailored support plan](https://ehors-tech.com/#demo-form)

## Compliance, Security & Infrastructure

### Regional compliance
- **MyInvois (Malaysia)** — LHDN-compliant e-Invoice with digital signatures, built in
- **BIR-oriented receipt support (Philippines)** — receipt data handling aligned to BIR requirements
- **GST / VAT / multi-tax** — country-specific tax engines
- **Multi-currency** with exchange rate management

### Security & audit
- Role-based access control (per property, per module)
- Full audit trails — every change logged with employee ID   timestamp
- Encrypted session management; SSL-aware configuration
- DKIM-signed transactional emails
- Property-scoped session context with MAC address checks

### Integration ecosystem
- **Payments:** PayMaya · iPay88 · Linkly · MPGS · Stripe
- **Hardware:** Smart TV · PABX · biometric · digital door lock
- **Comms:** Firebase push · Telegram bot · WhatsApp alerts
- **Architecture:** Enterprise modular architecture · Cloud   on-premise deployment · Multi-database cluster-ready

## Deployments at Scale Across APAC

### Featured deployments

#### Manila Ocean Park   Hotel H2O
Aquarium park · Hotel · COPI   OFPPI
One WinX install spans the oceanarium, Hotel H2O, in-park retail, spa, and kiosk stations — guest folio bridges tickets, rooms, and F&B.
- **179** Rooms
- **40** Outlets
- **10 ** Attraction venues
- **2–3k** Avg. daily guests

#### Petronas Pengerang (MZ FM)
Large-scale accommodation · Malaysia
Managed by MZ FM — villa and accommodation inventory at enterprise room count on a single WinX deployment.
- **1,000 ** Rooms
- **1** WinX platform
- **MY** Deployment

#### I'm Hotel Makati
Hotel · Onsen spa · Residences
Three connected properties on one system — hotel, urban Onsen Spa, and serviced residences post to one master folio.
- **3** Properties
- **1** Master folio
- **2016** Since

### More deployments
- Atmosphere Resort & Spa — Dauin / Dumaguete, Philippines · Boutique dive resort   Spa · **Since 2015**
- The Signature Suites Kuala Lumpur   Puchong, Malaysia · Multi-property hotel & suites · **Since 2015**
- Cebu Ocean Park — Cebu, Philippines · Aquarium park   F&B outlets · **Since 2017**
- Geoje Sea World — Geoje, South Korea · Theme park (beluga & dolphin) · **Since 2016**
- Batu Batu Resort — Pulau Tengah, Malaysia · Private island resort · [booking.batubatu.com.my](https://booking.batubatu.com.my/)

## About EHORS

EHORS has been building hospitality software **since 2005**. Our first product shipped on Flash Player — and even then, before "cloud" was a mainstream term, we were already running central local multi-location server synchronisation for multi-property customers. In 2018 we released **WinX**, the modern cloud-ready suite.

Today EHORS operates through three legal entities — **E-HORS Technology Sdn Bhd (Malaysia)**, **EHORS Corp (Philippines)**, and **EHORS Australia Pty Ltd**. WinX has been deployed at **70  hospitality properties** spanning Malaysia, the Philippines, Indonesia, Thailand, Australia, and South Korea.

Customer types span boutique city hotels, island resorts with offshore scuba operations, integrated aquarium parks, multi-floor wellness spas, serviced residences, multi-outlet F&B operators, and large accommodation campuses. Largest room-count deployments include **Petronas Pengerang (1,000  rooms)** and **Manila Ocean Park   Hotel H2O** (179 rooms, 40 outlets, 10  venues).

Our largest integrated resort engagement was **Bukit Gambang Resort City (BGRC)** in Malaysia — partnered from **2008 through 2019**.

## Frequently Asked Questions

### What is WinX?
WinX is the all-in-one hospitality management suite developed by EHORS. It unifies PMS, POS, ticketing, spa, F&B, accounting, HR, and multi-property administration into a single platform.

### Who is WinX designed for?
City hotels, beach resorts, theme parks, water parks, aquarium parks, boutique hotels, hotel groups, serviced apartments, convention hotels, and combined-property operators.

### Does WinX support multi-property management?
Yes. WinX is built on a multi-property architecture from day one. A single installation supports unlimited properties.

### Is WinX cloud or on-premise?
Both. WinX deploys as cloud-hosted, on-premise, or hybrid.

### What types of POS outlets does WinX support?
Restaurant POS (table management), Fast Food POS (touch UI, quick billing), Retail POS (barcode, label print), Theme Park POS (ticket sales, passes), and Spa POS.

### Can WinX handle theme parks alongside hotel operations?
Yes — a single login manages hotel rooms, F&B outlets, ticketed attractions, kiosks, turnstile access, and eWallet digital wallet.

### Does WinX have mobile apps?
Yes. WinX includes four purpose-built mobile applications — Hotel Staff App, POS/Waiter App, Fast Food App, and Guest App.

### Is WinX compliant with Malaysian e-Invoice (MyInvois)?
Yes. WinX includes built-in LHDN-compliant MyInvois digital invoicing with digital signatures.

### Which payment gateways does WinX integrate with?
PayMaya, iPay88, Linkly, MPGS (Mastercard Payment Gateway Services), and Stripe.

### How is WinX priced?
WinX is quoted individually — there is no public price list. Your proposal reflects properties, modules, deployment, integrations, and rollout scope.

### How do I request a demo or pricing?
Email [info@ehors.com](mailto:info@ehors.com) or submit the form below.

## Get Your Tailored WinX Proposal

- ✓ Written proposal after discovery — no public price list
- ✓ MY · PH · AU · ID · KR time zones
- ✓ [Case studies PDF](https://ehors-tech.com/case-studies.html) available anytime

Prefer email? [info@ehors.com](mailto:info@ehors.com)

[Request a Demo](https://ehors-tech.com/#demo)

## Footer

Hospitality software since 2005 · 70  properties

Available in English, Simplified Chinese (zh-CN), and Bahasa Melayu (ms)

- Malaysia
- Philippines
- Australia
- Indonesia
- Thailand
- South Korea