website: metadata: title: WinX by EHORS — One Platform. Every Property. From Front Desk to Park Gate. core_info: tagline: From front desk to park gate — WinX unifies PMS, POS, parks, spa, finance, and HR on one cloud-ready platform. stats: - "70 Properties live" - "12 Integrated modules" - "6 Countries · since 2005" - "1,000 Rooms on a single install" trust_note: Trusted across APAC — from city hotels to full resort cities header: primary_elements: - WinX by EHORS · Hospitality OS navigation: - text: see deployments url: https://ehors-tech.com/#customers actions: - Request a Demo: https://ehors-tech.com/#demo content: - section: title: Built for every kind of hospitality operation description: One system for hotels, resorts, parks, and combined properties elements: - sub_section: City Hotels description: Full PMS, POS, finance and HR under one login. Mobile-ready front desk. - sub_section: Beach & Island Resorts description: Multi-outlet POS, spa, activity bookings, boat transfer add-ons, long-stay billing. - sub_section: Theme Parks description: Ticket sales, kiosk, turnstile access control, eWallet, attraction analytics. - sub_section: Water & Aquarium Parks description: Combined-property logic: a single guest folio can span hotel park F&B retail. - sub_section: Spa & Wellness description: Therapist scheduling, package configuration, integrated room charging. - sub_section: Multi-Property Groups description: One installation, unlimited properties. Consolidated GL, shared staff access, group-level reporting. - sub_section: Serviced Residences & Apartments description: Long-stay billing, housekeeping cycles, and shared guest profiles with hotel or spa operations on one platform. - sub_section: Convention & Banquet Hotels description: Venue booking, catering (BDI), room blocks, and event billing tied to PMS and finance — no separate events system. - section: title: The WinX module suite description: Everything your property runs on — in one platform elements: - sub_section: Touchpoints — every channel your team & guests use items: - Front desk PC - Restaurant tablet - Self-service kiosk - Staff mobile - Guest app - Turnstile / access - sub_section: WinX — one core platform for every module description: 12 integrated modules · one login items: - Booking & PMS - POS & F&B - Finance & GL - Inventory & purchasing - CRM & loyalty - Theme park & spa - PMS - POS - Ticketing - Spa - Finance - HR - sub_section: Infrastructure & compliance — shared foundation items: - MySQL database - MyInvois e-Invoice - Multi-currency - SSL security - Payment gateways - sub_section: Real-time sync across outlets note: One guest account everywhere - section: title: Product patterns — not screenshots description: Stylised wireframes show the kind of screens your team runs elements: - sub_section: Front office & PMS description: Reservations, arrivals, room status — one timeline, one guest folio. - sub_section: POS & F&B description: Table, retail, or counter — charges post live to the room or walk-in folio. - sub_section: Park & guest channels description: Kiosk, turnstile, eWallet — plus web booking engines on your brand domain. actions: - label: Example guest booking → url: https://booking.batubatu.com.my/ - section: title: 12 integrated modules description: One login · one database · add modules as you grow elements: - module: id: "01" name: Front Office & PMS description: Reservations, check-in/out, rate management, room assignment, housekeeping status, guest profiles. value_prop: Free your front desk from repetitive tasks — focus on guests, not systems - module: id: "02" name: Multi-Outlet POS description: Restaurant, fast food, retail, spa, theme park — all post directly to hotel folio. value_prop: Every outlet charge posts to room folio instantly — zero missed revenue - module: id: "03" name: Theme Park & Attractions description: Ticket sales, kiosks, turnstile control, group passes, eWallet top-up & redemption. value_prop: Tickets, turnstiles, and e-wallet unified — seamless guest journey through the park - module: id: "04" name: Spa & Wellness description: Appointment booking, therapist scheduling, packages, spa-specific reports. value_prop: Bookings, scheduling, and billing in one flow — maximize every treatment slot - module: id: "05" name: Accounting description: Full GL · AP · AR · Fixed Assets · Multi-currency · Budget vs Actual · Automated night audit. value_prop: Night audit runs automatically — finance team finishes on time - module: id: "06" name: Sales, Marketing & CRM description: Rate codes, loyalty programme, mail blast, channel management, pickup & forecast reports. value_prop: Member data in one place — precision campaigns, not guesswork - module: id: "07" name: Food & Beverage description: Recipe builder, menu engineering, cost variance, auto stock deduction via POS. value_prop: Recipe costing in real time — F&B profit is always visible - module: id: "08" name: Purchasing & Inventory description: Requisition → PO → GRN → AP matching. Multi-location stock, supplier history. value_prop: Requisition to payment in one flow — no over-stocking, no missing stock - module: id: "09" name: Housekeeping & Maintenance description: Live room status, mobile HK app, defect tracking, work-order management. value_prop: Live room status — maintenance handled without delay - module: id: "10" name: Human Resources description: Employee master, biometric attendance, roster, role-based authorisation per property. value_prop: Attendance and rostering in one place — labour costs under control - module: id: "11" name: Mobile Apps description: Hotel Staff App · Waiter/POS App · Fast Food App · Guest App — operations without boundaries. value_prop: Staff on mobile, guests on mobile — operations without boundaries - module: id: "12" name: Infrastructure & Integrations description: Smart TV · PBX · WiFi · Door locks · Payment gateways · Telegram · Firebase push · MyInvois. value_prop: Existing hardware fully compatible — no investment wasted - section: title: Ready for a proposal built around your property? description: Share your mix of hotels, outlets, parks, or group structure — we map modules, deployment, and scope for a written WinX quote. actions: - Request a Demo: https://ehors-tech.com/#demo note: Tailored property solution & confidential pricing - section: title: Why operators choose WinX description: Built differently — not just feature-parity, but workflow depth elements: - usp: id: USP 01 name: Combined reservation sets in one flow description: One booking can mix multiple stays — different check-in/check-out dates, packages, rates, venues, and guest allocations — all under a single unified booking context. Most PMS platforms force a one-size pattern. - usp: id: USP 02 name: Live billing & group GL description: Bill one master folio, route and split charges in real time — plus template COA sets and readable hierarchy trees for group consolidation, not a flat code list per property. - usp: id: USP 03 name: Live availability, real-time ops description: One live room pool across properties and channels — less allotment drift and reconciliation lag. Ops and finance see the same truth without waiting for night audit. - usp: id: USP 04 name: Paperless, global web access description: Browser-based workflows let front desk, reservations, and management work from anywhere with internet — equally valid for branch offices, GMs travelling, or remote ops centres. comparison_table: name: WinX vs. typical PMS alternatives rows: - capability: Full PMS (Reservations, Front Office) winx: "✓" typical_pms: "✓" add_on_required: — - capability: Multi-outlet POS (all types) winx: "✓" typical_pms: "✗" add_on_required: $ - capability: Full Accounting (GL · AP · AR) winx: "✓" typical_pms: "✗" add_on_required: $ - capability: HR & Biometric integration winx: "✓" typical_pms: "✗" add_on_required: $ - capability: Theme Park & Kiosk management winx: "✓" typical_pms: "✗" add_on_required: $ - capability: Spa & Wellness module winx: "✓" typical_pms: "✗" add_on_required: $ - capability: Revenue & Rate management winx: "✓" typical_pms: Limited add_on_required: $ - capability: CRM & Loyalty programme winx: "✓" typical_pms: Limited add_on_required: $ - capability: Mobile Staff & Guest apps winx: "✓" typical_pms: Limited add_on_required: $ - capability: Multi-property from day one winx: "✓" typical_pms: "✗" add_on_required: $ - capability: e-Invoice (MY MyInvois) compliance winx: "✓" typical_pms: "✗" add_on_required: $ - capability: Payment gateway integrations winx: "✓" typical_pms: Limited add_on_required: $ - capability: Smart TV / PBX / WiFi integration winx: "✓" typical_pms: "✗" add_on_required: $ - capability: Multi-language UI winx: "✓" typical_pms: Limited add_on_required: $ - capability: On-Premise or Cloud deployable winx: "✓" typical_pms: Varies add_on_required: $ - section: title: Investment & ownership description: Process steps and what shapes your quote elements: - process_step: number: 1 title: Discovery description: Property mix, modules & deployment - process_step: number: 2 title: Confidential proposal description: CAPEX, OPEX & rollout — your numbers only - process_step: number: 3 title: Go-live description: Milestone implementation & S&M licensing_support: - Perpetual license — your properties & modules - S&M — annual or quarterly per agreement - Implementation — milestone payments quote_factors: - Properties & legal entities - Modules & outlets (PMS, POS, park, spa, GL…) - Cloud, on-premise, or hybrid - Integrations, migration & rollout indicative_tco: cap_ex_savings: - One stack → fewer app servers than separate PMS, POS, GL, and middleware hosts - MySQL-based — no Microsoft SQL Server per-seat client licenses on many legacy stacks - Cloud or on-premise — right-size one cluster instead of many siloed boxes op_ex_savings: - One perpetual license one S&M stream — not 4–6 vendor annual contracts - POS, park, spa & finance on one database — less paid middleware and nightly exports - One roadmap for modules you already own — less duplicate upgrade projects operations_savings: - Automated night audit & journals — less overnight accounting labour - Live folio GL — fewer re-key teams between front office, outlets, and finance - Paperless workflows — screen-based folios and approvals; lower print & storage - Integrated outlets — less manual coordination across PMS, POS, park & spa note: Illustrative categories only — not a public price list. Older agreements (e.g. 2010s hotel projects) are not comparable after inflation; we do not publish RM/USD figures here. outcome_summary: replace: Replace 5–10 siloed systems — one login, one database, one vendor relationship. reported_outcomes: Customers cite 15–20% net profit improvement — labour, paper, and night-audit savings are part of that story; results vary. proposal: Written CAPEX OPEX rollout quote after discovery — figures are not published here. - section: title: Support & Maintenance description: More than bug fixes. Continuous value for your property. available_in: - English - Simplified Chinese (zh-CN) - Bahasa Melayu (ms) regions: - Malaysia - Philippines - Australia - Indonesia - Thailand - South Korea elements: - feature: title: First response within 24 hours, every ticket description: All support requests go through our ticketing system. We commit to a first response within 24 hours — whether it is an operational question, a data issue, or a system error. You are never left waiting without acknowledgement. - feature: title: Your request can become the next standard feature description: When you raise a special requirement, we assess how much it helps your operation and whether other hospitality operators would benefit. If the answer is yes, we add it to the standard product at no extra module charge — so every customer gains from a good idea. - feature: title: Perpetual license does not mean abandoned software description: Even with a perpetual license, EHORS continues to ship system updates and security patches, maintain SSL certificates and secure access, publish online manuals, and track and resolve issues through the ticket system. - feature: title: You invest in a platform that keeps improving description: Annual or quarterly support & maintenance (S&M) is the ongoing cost of that partnership — alongside your perpetual license and implementation. actions: - Get a tailored support plan: https://ehors-tech.com/#demo-form - section: title: Compliance, security & infrastructure description: Audit-ready by design elements: - regional_compliance: - MyInvois (Malaysia) — LHDN-compliant e-Invoice with digital signatures, built in - BIR-oriented receipt support (Philippines) — receipt data handling aligned to BIR requirements - GST / VAT / multi-tax — country-specific tax engines - Multi-currency with exchange rate management - security_audit: - Role-based access control (per property, per module) - Full audit trails — every change logged with employee ID timestamp - Encrypted session management; SSL-aware configuration - DKIM-signed transactional emails - Property-scoped session context with MAC address checks - integration_ecosystem: payments: - PayMaya - iPay88 - Linkly - MPGS - Stripe hardware: - Smart TV - PABX - biometric - digital door lock comms: - Firebase push - Telegram bot - WhatsApp alerts architecture: - Enterprise modular architecture - Cloud on-premise deployment - Multi-database cluster-ready - section: title: Ready for a proposal built around your property? description: Share your mix of hotels, outlets, parks, or group structure — we map modules, deployment, and scope for a written WinX quote. actions: - Request a Demo: https://ehors-tech.com/#demo note: Tailored property solution & confidential pricing - section: title: Deployments at scale across APAC description: From boutique city hotels to integrated park-and-hotel campuses — WinX runs daily operations on one platform. elements: - featured: name: Manila Ocean Park Hotel H2O description: One WinX install spans the oceanarium, Hotel H2O, in-park retail, spa, and kiosk stations — guest folio bridges tickets, rooms, and F&B. stats: rooms: "179" outlets: "40" venues: "10 " avg_daily_guests: "2–3k" - featured: name: Petronas Pengerang (MZ FM) description: Managed by MZ FM — villa and accommodation inventory at enterprise room count on a single WinX deployment. stats: rooms: "1,000 " platform: "1 WinX platform" deployment: MY - featured: name: I'm Hotel Makati description: Three connected properties on one system — hotel, urban Onsen Spa, and serviced residences post to one master folio. stats: properties: "3" master_folio: "1" since: "2016" - more: - property: Atmosphere Resort & Spa location: Dauin / Dumaguete, Philippines type: Boutique dive resort Spa since: "2015" description: A 36-key luxury dive resort with PADI 5-Star Career Development centre near Apo Island. WinX unifies villa reservations, Sanctuary Spa appointments, fine-dining outlets, and dive-trip billing all under one guest folio. - property: The Signature Suites Kuala Lumpur Puchong location: Malaysia type: Multi-property hotel & suites since: "2015" description: Two properties — the flagship KL hotel & serviced suites and the Puchong serviced-suites tower — run on one WinX installation with consolidated reporting, shared loyalty programme, and unified rate management across both locations. - property: Cebu Ocean Park location: Cebu, Philippines type: Aquarium park F&B outlets since: "2017" description: The Philippines' largest oceanarium (10,000 sqm, 3,000 marine creatures, the country's deepest Deep Tank Lagoon). WinX handles multi-zone ticketing, kiosks, F&B outlets, and inventory as one revenue centre with real-time analytics. - property: Geoje Sea World location: Geoje, South Korea type: Theme park (beluga & dolphin) since: "2016" description: Korea's largest beluga and dolphin theme park — WinX manages multi-tier ticketing, premium experience bookings (swim-with-dolphin, photo packages), kiosks, and F&B, proving multi-language and multi-currency operations in a Northeast Asian market. - property: Batu Batu Resort location: Pulau Tengah, Malaysia type: Private island resort note: Off mainland Johor description: A private island resort reached by boat — WinX runs villa and F&B operations with guest-facing web booking on your brand domain (e.g. booking.batubatu.com.my). - cta: title: You are next? description: Your property mix is unique — we scope WinX around it. Hotel, resort, park, spa, or multi-property group — book a discovery call for a tailored module map and confidential quote. actions: - Request a Demo: https://ehors-tech.com/#demo - plus: Plus deployments at The Crown Garden Hotel (since 2010), Imperial Heritage Melaka, Palm Seremban, Taman Simalem Resort, Blue Lotus Hotel, and many more. - section: title: About EHORS description: Two decades of hospitality software, built in Asia-Pacific elements: - history: EHORS has been building hospitality software since 2005. Our first product shipped on Flash Player — and even then, before "cloud" was a mainstream term, we were already running central local multi-location server synchronisation for multi-property customers. Our third-generation platform followed, and in 2018 we released WinX, the modern cloud-ready suite that powers every customer today. - legal_entities: - E-HORS Technology Sdn Bhd (Malaysia) - EHORS Corp (Philippines) - EHORS Australia Pty Ltd - deployments: WinX has been deployed at 70 hospitality properties spanning Malaysia, the Philippines, Indonesia, Thailand, Australia, and South Korea. - largest_deployments: - Petronas Pengerang (1,000 rooms, managed by MZ FM) - Manila Ocean Park Hotel H2O (179 rooms, 40 outlets, 10 venues) - historical_engagement: Bukit Gambang Resort City (BGRC) in Malaysia — a multi-venue estate we partnered with from 2008 through 2019. The property later closed following COVID-era business changes; that history still reflects the scale WinX was built to support. - section: title: Frequently asked questions description: Answers buyers ask before they book a demo qa: - question: What is WinX? answer: WinX is the all-in-one hospitality management suite developed by EHORS. It unifies PMS, POS, ticketing, spa, F&B, accounting, HR, and multi-property administration into a single platform — designed for hotels, resorts, theme parks, and multi-outlet operators. - question: Who is WinX designed for? answer: City hotels, beach resorts, theme parks, water parks, aquarium parks, boutique hotels, hotel groups, serviced apartments, convention hotels, and combined-property operators (e.g. resort water park spa). - question: Does WinX support multi-property management? answer: Yes. WinX is built on a multi-property architecture from day one. A single installation supports unlimited properties with property-specific configurations, shared staff access across authorised properties, and consolidated GL balancing for group reporting. - question: Is WinX cloud or on-premise? answer: Both. WinX deploys as cloud-hosted, on-premise, or hybrid. The same product runs either way — choose based on infrastructure preference, internet reliability, and data residency requirements. - question: What types of POS outlets does WinX support? answer: Restaurant POS (table management), Fast Food POS (touch UI, quick billing), Retail POS (barcode, label print), Theme Park POS (ticket sales, passes), and Spa POS. All outlet types post charges directly to the hotel folio. - question: Can WinX handle theme parks alongside hotel operations? answer: Yes — that is one of WinX's defining strengths. A single login manages hotel rooms, F&B outlets, ticketed attractions, kiosks, turnstile access, and Evalue digital wallet, with consolidated reporting across all venues. - question: Does WinX have mobile apps? answer: Yes. WinX includes four purpose-built mobile applications — Hotel Staff App, POS/Waiter App, Fast Food App, and Guest App — covering front desk, housekeeping, maintenance, F&B servers, counter staff, and guest self-service. - question: Is WinX compliant with Malaysian e-Invoice (MyInvois)? answer: Yes. WinX includes built-in LHDN-compliant MyInvois digital invoicing with digital signatures. For the Philippines, WinX provides BIR-oriented receipt data support. - question: Which payment gateways does WinX integrate with? answer: PayMaya, iPay88, Linkly, MPGS (Mastercard Payment Gateway Services), and Stripe — covering Southeast Asia, Australia, and international card processing. - question: How is WinX priced? answer: WinX is quoted individually — there is no public price list. Your proposal reflects properties, modules, deployment (cloud, on-premise, or hybrid), integrations, and rollout scope. Investment typically includes a perpetual license, milestone-based implementation, and support & maintenance (annual or quarterly per agreement). EHORS provides a confidential written proposal after a discovery call. - question: How much does WinX cost? answer: There is no published RM/USD price on this site — every hotel, resort, and park is scoped individually. After a short discovery call you receive a confidential proposal (license, implementation, S&M). - question: What is CAPEX vs OPEX for a WinX project? answer: CAPEX (capital spend) usually covers the perpetual software license, implementation milestones (install, training, migration, go-live), and any servers or cloud infrastructure you choose. OPEX (ongoing spend) is support & maintenance (annual or quarterly per contract), plus hosting or third-party fees you opt into. WinX is MySQL-based — you typically avoid Microsoft SQL Server and per-seat database licensing required by many legacy enterprise stacks. - question: Can WinX lower my total investment vs separate PMS, POS, and finance vendors? answer: We do not publish a fixed “% cheaper” on the website. Scope-for-scope, one platform often reduces duplicate servers, paid interfaces, SQL licensing, and multiple annual renewals compared with a leading multi-vendor mix. Customers also report operational savings (automation, night audit, paperless workflows) alongside technology TCO. - question: How does WinX handle room availability vs allotment blocks? answer: WinX uses real-time availability on one database — front office, group blocks, and reporting share a live room pool instead of separate allotment blocks reconciled at night audit. That cuts mismatch between sell strategy and what staff see. Oversell rules are property-configurable; the focus is accurate live counts, not uncontrolled overbooking. - question: Does WinX support group chart of accounts and consolidation? answer: Yes. Template COA sets and multiple readable reporting hierarchies (operations, management, consolidation) suit hotel groups — not only a short flat account-code list. HQ, resort, purchasing centre, or overseas property can run on one WinX stack with property-scoped access and group GL roll-up. Statutory layouts are confirmed in your discovery scope. - question: How do I request a demo or pricing? answer: Email info@ehors.com or submit the form below. Our team responds with a tailored consultation and written proposal covering your property mix, module needs, and deployment preferences. - section: title: Get your tailored WinX proposal description: Tell us about your property — our team prepares a customised solution outline, module scope, and confidential quote. Includes a live walkthrough of the PMS, POS, and modules you prioritise. elements: - Written proposal after discovery — no public price list - MY · PH · AU · ID · KR time zones - Case studies PDF available anytime actions: - email: info@ehors.com footer: info: - Hospitality software since 2005 · 70 properties social: []