Title: WinX by EHORS — One Platform. Every Property. From Front Desk to Park Gate. URL Source: https://ehors-tech.com/ Published Time: Thu, 21 May 2026 15:21:56 GMT Markdown Content: WinX by EHORS · Hospitality OS From front desk to park gate — **WinX** unifies PMS, POS, parks, spa, finance, and HR on one cloud-ready platform. **70 properties** across APAC — [see deployments](https://ehors-tech.com/#customers) [](https://ehors-tech.com/#property-types) * 70 Properties live * 12 Integrated modules * 6 Countries · since 2005 * 1,000 Rooms on a single install Trusted across APAC — from city hotels to full resort cities Properties EHORS has served — some may have changed ownership or closed since rollout; list is illustrative, not a live count. Built for every kind of hospitality operation ## One system for hotels, resorts, parks, and combined properties ### City Hotels Full PMS, POS, finance and HR under one login. Mobile-ready front desk. ### Beach & Island Resorts Multi-outlet POS, spa, activity bookings, boat transfer add-ons, long-stay billing. ### Theme Parks Ticket sales, kiosk, turnstile access control, eWallet, attraction analytics. ### Water & Aquarium Parks Combined-property logic: a single guest folio can span hotel park F&B retail. ### Spa & Wellness Therapist scheduling, package configuration, integrated room charging. ### Multi-Property Groups One installation, unlimited properties. Consolidated GL, shared staff access, group-level reporting. ### Serviced Residences & Apartments Long-stay billing, housekeeping cycles, and shared guest profiles with hotel or spa operations on one platform. ### Convention & Banquet Hotels Venue booking, catering (BDI), room blocks, and event billing tied to PMS and finance — no separate events system. The WinX module suite ## Everything your property runs on — in one platform WinX replaces 5–10 siloed systems with a single integrated stack. Add modules as you grow; one login, one database, one source of truth across every property. See the system at a glance Touchpoints → one WinX platform → one database — fully connected ### Touchpoints — every channel your team & guests use * Front desk PC * Restaurant tablet * Self-service kiosk * Staff mobile * Guest app * Turnstile / access ### WinX — one core platform for every module 12 integrated modules · one login * Booking & PMS * POS & F&B * Finance & GL * Inventory & purchasing * CRM & loyalty * Theme park & spa * PMS * POS * Ticketing * Spa * Finance * HR Real-time sync across outlets One guest account everywhere ### Infrastructure & compliance — shared foundation * MySQL database * MyInvois e-Invoice * Multi-currency * SSL security * Payment gateways One database · One source of truth Every touchpoint feeds the same WinX platform — PMS, POS, ticketing, spa, finance and HR share one database, not separate silos. Cloud · On-premise · Multi-property Product patterns — not screenshots ### See how WinX feels in every department Stylised wireframes show the kind of screens your team runs — without tying the site to one build or menu layout. #### Front office & PMS Reservations, arrivals, room status — one timeline, one guest folio. #### POS & F&B Table, retail, or counter — charges post live to the room or walk-in folio. #### Park & guest channels Kiosk, turnstile, eWallet — plus web booking engines on your brand domain. [Example guest booking →](https://booking.batubatu.com.my/) ### 12 integrated modules One login · one database · add modules as you grow 01 ### Front Office & PMS Reservations, check-in/out, rate management, room assignment, housekeeping status, guest profiles. ✓ Free your front desk from repetitive tasks — focus on guests, not systems 02 ### Multi-Outlet POS Restaurant, fast food, retail, spa, theme park — all post directly to hotel folio. ✓ Every outlet charge posts to room folio instantly — zero missed revenue 03 ### Theme Park & Attractions Ticket sales, kiosks, turnstile control, group passes, eWallet top-up & redemption. ✓ Tickets, turnstiles, and e-wallet unified — seamless guest journey through the park 04 ### Spa & Wellness Appointment booking, therapist scheduling, packages, spa-specific reports. ✓ Bookings, scheduling, and billing in one flow — maximize every treatment slot 05 ### Accounting Full GL · AP · AR · Fixed Assets · Multi-currency · Budget vs Actual · Automated night audit. ✓ Night audit runs automatically — finance team finishes on time 06 ### Sales, Marketing & CRM Rate codes, loyalty programme, mail blast, channel management, pickup & forecast reports. ✓ Member data in one place — precision campaigns, not guesswork 07 ### Food & Beverage Recipe builder, menu engineering, cost variance, auto stock deduction via POS. ✓ Recipe costing in real time — F&B profit is always visible 08 ### Purchasing & Inventory Requisition → PO → GRN → AP matching. Multi-location stock, supplier history. ✓ Requisition to payment in one flow — no over-stocking, no missing stock 09 ### Housekeeping & Maintenance Live room status, mobile HK app, defect tracking, work-order management. ✓ Live room status — maintenance handled without delay 10 ### Human Resources Employee master, biometric attendance, roster, role-based authorisation per property. ✓ Attendance and rostering in one place — labour costs under control 11 ### Mobile Apps Hotel Staff App · Waiter/POS App · Fast Food App · Guest App — operations without boundaries. ✓ Staff on mobile, guests on mobile — operations without boundaries 12 ### Infrastructure & Integrations Smart TV · PBX · WiFi · Door locks · Payment gateways · Telegram · Firebase push · MyInvois. ✓ Existing hardware fully compatible — no investment wasted ## Ready for a proposal built around your property? Share your mix of hotels, outlets, parks, or group structure — we map modules, deployment, and scope for a written WinX quote. [Request a Demo](https://ehors-tech.com/#demo) Tailored property solution & confidential pricing Why operators choose WinX ## Built differently — not just feature-parity, but workflow depth USP 01 ### Combined reservation sets in one flow One booking can mix multiple stays — different check-in/check-out dates, packages, rates, venues, and guest allocations — all under a single unified booking context. Most PMS platforms force a one-size pattern. USP 02 ### Live billing & group GL Bill one master folio, route and split charges in real time — plus template COA sets and readable hierarchy trees for group consolidation, not a flat code list per property. USP 03 ### Live availability, real-time ops One live room pool across properties and channels — less allotment drift and reconciliation lag. Ops and finance see the same truth without waiting for night audit. USP 04 ### Paperless, global web access Browser-based workflows let front desk, reservations, and management work from anywhere with internet — equally valid for branch offices, GMs travelling, or remote ops centres. ### WinX vs. typical PMS alternatives A direct comparison of what's built-in versus what you'd need to license separately and stitch together. | Capability | WinX | Typical PMS | Add-on required? | | --- | --- | --- | --- | | Full PMS (Reservations, Front Office) | ✓ | ✓ | — | | Multi-outlet POS (all types) | ✓ | ✗ | $ | | Full Accounting (GL · AP · AR) | ✓ | ✗ | $ | | HR & Biometric integration | ✓ | ✗ | $ | | Theme Park & Kiosk management | ✓ | ✗ | $ | | Spa & Wellness module | ✓ | ✗ | $ | | Revenue & Rate management | ✓ | Limited | $ | | CRM & Loyalty programme | ✓ | Limited | $ | | Mobile Staff & Guest apps | ✓ | Limited | $ | | Multi-property from day one | ✓ | ✗ | $ | | e-Invoice (MY MyInvois) compliance | ✓ | ✗ | $ | | Payment gateway integrations | ✓ | Limited | $ | | Smart TV / PBX / WiFi integration | ✓ | ✗ | $ | | Multi-language UI | ✓ | Limited | $ | | On-Premise or Cloud deployable | ✓ | Varies | $ | 1. 1**Discovery** Property mix, modules & deployment 2. 2**Confidential proposal** CAPEX, OPEX & rollout — your numbers only 3. 3**Go-live** Milestone implementation & S&M #### Licensing & support * Perpetual license — your properties & modules * S&M — annual or quarterly per agreement * Implementation — milestone payments #### What shapes your quote * Properties & legal entities * Modules & outlets (PMS, POS, park, spa, GL…) * Cloud, on-premise, or hybrid * Integrations, migration & rollout #### What to expect — indicative TCO (not a price list) Visitors comparing WinX to a leading multi-vendor stack usually want to know where savings come from. Below is typical scope-for-scope — your confidential proposal models CAPEX, OPEX, and operations for your property mix. ##### CAPEX — less hardware & database licensing * One stack → fewer app servers than separate PMS, POS, GL, and middleware hosts * MySQL-based — no Microsoft SQL Server per-seat client licenses on many legacy stacks * Cloud or on-premise — right-size one cluster instead of many siloed boxes ##### OPEX — fewer renewals & interfaces * One perpetual license one S&M stream — not 4–6 vendor annual contracts * POS, park, spa & finance on one database — less paid middleware and nightly exports * One roadmap for modules you already own — less duplicate upgrade projects ##### Operations — labour, paper & night audit * Automated night audit & journals — less overnight accounting labour * Live folio GL — fewer re-key teams between front office, outlets, and finance * Paperless workflows — screen-based folios and approvals; lower print & storage * Integrated outlets — less manual coordination across PMS, POS, park & spa Illustrative categories only — not a public price list. Older agreements (e.g. 2010s hotel projects) are not comparable after inflation; we do not publish RM/USD figures here. **One platform** Replace 5–10 siloed systems — one login, one database, one vendor relationship. **Reported outcomes** Customers cite 15–20% net profit improvement — labour, paper, and night-audit savings are part of that story; results vary. **Confidential proposal** Written CAPEX OPEX rollout quote after discovery — figures are not published here. Support & maintenance ## Support & Maintenance More than bug fixes. Continuous value for your property. hotel software support, PMS maintenance, hospitality system updates, perpetual license support This page is available in English, Simplified Chinese (zh-CN), and Bahasa Melayu (ms). * Malaysia * Philippines * Australia * Indonesia * Thailand * South Korea ### First response within 24 hours, every ticket All support requests go through our ticketing system. We commit to a first response within 24 hours — whether it is an operational question, a data issue, or a system error. You are never left waiting without acknowledgement. ### Your request can become the next standard feature When you raise a special requirement, we assess how much it helps your operation and whether other hospitality operators would benefit. **If the answer is yes, we add it to the standard product at no extra module charge** — so every customer gains from a good idea. Combined multi-stay reservations, live charge routing & splitting, and multi-currency reporting are core WinX — in the product from day one, not recent add-ons. ### Perpetual license does not mean abandoned software Even with a perpetual license, EHORS continues to: * Ship system updates and security patches * Maintain SSL certificates and secure access * Publish online manuals and operational documentation * Track and resolve issues through the ticket system ### You invest in a platform that keeps improving This is not paying yearly for a warranty sticker. It is a long-term partnership on an operations platform that evolves. **Annual or quarterly support & maintenance (S&M) is the ongoing cost of that partnership** — alongside your perpetual license and implementation. [Get a tailored support plan](https://ehors-tech.com/#demo-form) Ask about S&M scope, response times, and rollout support during your discovery call. Compliance, security & infrastructure ## Audit-ready by design ### Regional compliance * **MyInvois (Malaysia)** — LHDN-compliant e-Invoice with digital signatures, built in * **BIR-oriented receipt support (Philippines)** — receipt data handling aligned to BIR requirements * **GST / VAT / multi-tax** — country-specific tax engines * **Multi-currency** with exchange rate management ### Security & audit * Role-based access control (per property, per module) * Full audit trails — every change logged with employee ID timestamp * Encrypted session management; SSL-aware configuration * DKIM-signed transactional emails * Property-scoped session context with MAC address checks ### Integration ecosystem * **Payments:** PayMaya · iPay88 · Linkly · MPGS · Stripe * **Hardware:** Smart TV · PABX · biometric · digital door lock * **Comms:** Firebase push · Telegram bot · WhatsApp alerts * **Architecture:** Enterprise modular architecture · Cloud on-premise deployment · Multi-database cluster-ready ## Ready for a proposal built around your property? Share your mix of hotels, outlets, parks, or group structure — we map modules, deployment, and scope for a written WinX quote. [Request a Demo](https://ehors-tech.com/#demo) Tailored property solution & confidential pricing Property type Scale Systems currently in use Most full-service hotels already run PMS, accounting, and at least one POS or outlet system. Region / currency Bottom-line savings Illustrative estimate MYR 0 per year WinX Advisor says [Request a tailored proposal](https://ehors-tech.com/#demo) Illustrative estimate only. Actual outcomes vary by property mix, modules, scope, and prior stack. Contact us for a confidential, property-specific proposal. Hospitality software since 2005 · 70 properties ## Deployments at scale across APAC From boutique city hotels to integrated park-and-hotel campuses — WinX runs daily operations on one platform. ### Featured deployments * ![Image 1](https://ehors-tech.com/assets/featured-mop.svg) Aquarium park · Hotel · COPI OFPPI #### Manila Ocean Park Hotel H2O One WinX install spans the oceanarium, Hotel H2O, in-park retail, spa, and kiosk stations — guest folio bridges tickets, rooms, and F&B. * **179**Rooms * **40**Outlets * **10 **Attraction venues * **2–3k**Avg. daily guests * ![Image 2](https://ehors-tech.com/assets/featured-petronas.svg) Large-scale accommodation · Malaysia #### Petronas Pengerang (MZ FM) Managed by MZ FM — villa and accommodation inventory at enterprise room count on a single WinX deployment. Mostly long stays across villa and room inventory. * **1,000 **Rooms * **1**WinX platform * **MY**Deployment * ![Image 3](https://ehors-tech.com/assets/featured-imh.svg) Hotel · Onsen spa · Residences #### I'm Hotel Makati Three connected properties on one system — hotel, urban Onsen Spa, and serviced residences post to one master folio. Five-star hotel in Poblacion, Makati — flagship city hospitality with spa and residence cross-charging. * **3**Properties * **1**Master folio * **2016**Since ### More deployments * Atmosphere Resort & Spa Dauin / Dumaguete, Philippines · Boutique dive resort Spa · **Since 2015** A 36-key luxury dive resort with PADI 5-Star Career Development centre near Apo Island. WinX unifies villa reservations, Sanctuary Spa appointments, fine-dining outlets, and dive-trip billing all under one guest folio. * The Signature Suites Kuala Lumpur Puchong, Malaysia · Multi-property hotel & suites · **Since 2015** Two properties — the flagship KL hotel & serviced suites and the Puchong serviced-suites tower — run on one WinX installation with consolidated reporting, shared loyalty programme, and unified rate management across both locations. * Cebu Ocean Park Cebu, Philippines · Aquarium park F&B outlets · **Since 2017** The Philippines' largest oceanarium (10,000 sqm, 3,000 marine creatures, the country's deepest Deep Tank Lagoon). WinX handles multi-zone ticketing, kiosks, F&B outlets, and inventory as one revenue centre with real-time analytics. * Geoje Sea World Geoje, South Korea · Theme park (beluga & dolphin) · **Since 2016** Korea's largest beluga and dolphin theme park — WinX manages multi-tier ticketing, premium experience bookings (swim-with-dolphin, photo packages), kiosks, and F&B, proving multi-language and multi-currency operations in a Northeast Asian market. * Batu Batu Resort Pulau Tengah, Malaysia · Private island resort · **Off mainland Johor** A private island resort reached by boat — WinX runs villa and F&B operations with guest-facing web booking on your brand domain (e.g. [booking.batubatu.com.my](https://booking.batubatu.com.my/)). * You are next?Your property mix is unique — we scope WinX around it. Hotel, resort, park, spa, or multi-property group — book a discovery call for a tailored module map and confidential quote. [Request a Demo](https://ehors-tech.com/#demo) Plus deployments at The Crown Garden Hotel (since 2010), Imperial Heritage Melaka, Palm Seremban, Taman Simalem Resort, Blue Lotus Hotel, and many more. About EHORS ## Two decades of hospitality software, built in Asia-Pacific EHORS has been building hospitality software **since 2005**. Our first product shipped on Flash Player — and even then, before "cloud" was a mainstream term, we were already running **central local multi-location server synchronisation** for multi-property customers. Our third-generation platform followed, and in 2018 we released **WinX**, the modern cloud-ready suite that powers every customer today. Today EHORS operates through three legal entities — **E-HORS Technology Sdn Bhd (Malaysia)**, **EHORS Corp (Philippines)**, and **EHORS Australia Pty Ltd** — giving regional customers local presence, in-country payment integrations, and per-country compliance built directly into the product. Across these markets, WinX has been deployed at **70 hospitality properties** spanning Malaysia, the Philippines, Indonesia, Thailand, Australia, and South Korea. Customer types span boutique city hotels, island resorts with offshore scuba operations, integrated aquarium parks, multi-floor wellness spas, serviced residences, multi-outlet F&B operators, and large accommodation campuses. Our largest room-count deployments include **Petronas Pengerang (1,000 rooms, managed by MZ FM)** and integrated park-and-hotel operators such as **Manila Ocean Park Hotel H2O** (179 rooms, 40 outlets, 10 venues). Proof that one platform scales from a boutique property to enterprise hospitality estates. Every WinX module is built in-house with full audit trails and a real-time data model — so owners, GMs, and finance teams all see one truth across an entire group, not five different reports from five different vendors. Two decades of hospitality-focused engineering, distilled into a single product. Our largest integrated resort engagement was **Bukit Gambang Resort City (BGRC)** in Malaysia — a multi-venue estate we partnered with from **2008 through 2019**. The property later closed following COVID-era business changes; that history still reflects the scale WinX was built to support. Frequently asked questions ## Answers buyers ask before they book a demo What is WinX? WinX is the all-in-one hospitality management suite developed by EHORS. It unifies PMS, POS, ticketing, spa, F&B, accounting, HR, and multi-property administration into a single platform — designed for hotels, resorts, theme parks, and multi-outlet operators. Who is WinX designed for? City hotels, beach resorts, theme parks, water parks, aquarium parks, boutique hotels, hotel groups, serviced apartments, convention hotels, and combined-property operators (e.g. resort water park spa). Does WinX support multi-property management? Yes. WinX is built on a multi-property architecture from day one. A single installation supports unlimited properties with property-specific configurations, shared staff access across authorised properties, and consolidated GL balancing for group reporting. Is WinX cloud or on-premise? Both. WinX deploys as cloud-hosted, on-premise, or hybrid. The same product runs either way — choose based on infrastructure preference, internet reliability, and data residency requirements. What types of POS outlets does WinX support? Restaurant POS (table management), Fast Food POS (touch UI, quick billing), Retail POS (barcode, label print), Theme Park POS (ticket sales, passes), and Spa POS. All outlet types post charges directly to the hotel folio. Can WinX handle theme parks alongside hotel operations? Yes — that is one of WinX's defining strengths. A single login manages hotel rooms, F&B outlets, ticketed attractions, kiosks, turnstile access, and Evalue digital wallet, with consolidated reporting across all venues. Does WinX have mobile apps? Yes. WinX includes four purpose-built mobile applications — Hotel Staff App, POS/Waiter App, Fast Food App, and Guest App — covering front desk, housekeeping, maintenance, F&B servers, counter staff, and guest self-service. Is WinX compliant with Malaysian e-Invoice (MyInvois)? Yes. WinX includes built-in LHDN-compliant MyInvois digital invoicing with digital signatures. For the Philippines, WinX provides BIR-oriented receipt data support. Which payment gateways does WinX integrate with? PayMaya, iPay88, Linkly, MPGS (Mastercard Payment Gateway Services), and Stripe — covering Southeast Asia, Australia, and international card processing. How is WinX priced? WinX is quoted individually — there is no public price list. Your proposal reflects properties, modules, deployment (cloud, on-premise, or hybrid), integrations, and rollout scope. Investment typically includes a perpetual license, milestone-based implementation, and support & maintenance (annual or quarterly per agreement). EHORS provides a confidential written proposal after a discovery call. How much does WinX cost? There is no published RM/USD price on this site — every hotel, resort, and park is scoped individually. After a short discovery call you receive a confidential proposal (license, implementation, S&M). For what shapes the number and indicative savings vs multi-vendor stacks, see [Investment & ownership](https://ehors-tech.com/#investment) on this page. What is CAPEX vs OPEX for a WinX project? **CAPEX** (capital spend) usually covers the perpetual software license, implementation milestones (install, training, migration, go-live), and any servers or cloud infrastructure you choose. **OPEX** (ongoing spend) is support & maintenance (annual or quarterly per contract), plus hosting or third-party fees you opt into. WinX is MySQL-based — you typically avoid Microsoft SQL Server and per-seat database licensing required by many legacy enterprise stacks. Can WinX lower my total investment vs separate PMS, POS, and finance vendors? We do not publish a fixed “% cheaper” on the website. Scope-for-scope, one platform often reduces duplicate servers, paid interfaces, SQL licensing, and multiple annual renewals compared with a leading multi-vendor mix. Customers also report operational savings (automation, night audit, paperless workflows) alongside technology TCO. Indicative CAPEX/OPEX breakdowns and historical benchmark notes are in [#investment](https://ehors-tech.com/#investment) — current figures only in your written proposal. How does WinX handle room availability vs allotment blocks? WinX uses **real-time availability on one database** — front office, group blocks, and reporting share a live room pool instead of separate allotment blocks reconciled at night audit. That cuts mismatch between sell strategy and what staff see. Oversell rules are property-configurable; the focus is accurate live counts, not uncontrolled overbooking. Does WinX support group chart of accounts and consolidation? Yes. **Template COA sets** and **multiple readable reporting hierarchies** (operations, management, consolidation) suit hotel groups — not only a short flat account-code list. HQ, resort, purchasing centre, or overseas property can run on one WinX stack with property-scoped access and group GL roll-up. Statutory layouts are confirmed in your discovery scope. How do I request a demo or pricing? Email [info@ehors.com](mailto:info@ehors.com) or submit the form below. Our team responds with a tailored consultation and written proposal covering your property mix, module needs, and deployment preferences. ## Get your tailored WinX proposal Tell us about your property — our team prepares a customised solution outline, module scope, and confidential quote. Includes a live walkthrough of the PMS, POS, and modules you prioritise. * ✓ Written proposal after discovery — no public price list * ✓ MY · PH · AU · ID · KR time zones * ✓ [Case studies PDF](https://ehors-tech.com/case-studies.html) available anytime Prefer email? [info@ehors.com](mailto:info@ehors.com)